Samsung’s Answer For Galaxy Note 7 Explosions
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[Samsung’s Answer For Galaxy Note 7 Explosions]
Here’s what happened and what we’ve done.
Samsung rapidly took action for the
Galaxy Note 7 and halted production.
Out of 3 million Note7s sold 96% have now been returned.
How we investigated
This past fall 700 Samsung researchers worked to replicate the issue with more than 200,000 devices and more than 30,000 batteries.
What we discovered
We are determined to learn from this experience, here’s what we discovered.
Our findings concluded that the Note7 device failures were due to different factors that originated in and were specific to the two different batteries.
As you can see in the first instance there was an electro deflection and incorrect positioning of the negative electrode tip in the upper right corner of the battery.
In the second occurrence an abnormal well spot led to an internal short-circuit.
How we’re making things better
Now that we’ve identified the problem we have undertaken extraordinary measures to further improve our quality assurance process.
8-Point Battery Safety Check Source: LYBIO.net
Charge and Discharge Test
Accelerated Use Test
V: OCV Test
We’ve zeroed in on areas for improvement and developed an eight-point battery safety check including charge and discharge tests.
Charge and discharge tests
And then we check the internal component with X-ray scans
Technicians subject devices to extremes inside and out.
Device safety assurance
Extreme extreme weather it’s a rigorous regimen designed to reassure everyone about the safety of our devices, our enhanced protocols go even further – beyond industry standards for quality and safety controls.
Exceeding industry standards
Committed to safer devices
It’s all part of being committed to safer devices.
Samsung’s heritage and commitment to innovation will not stop.
Never stop innovating
We will continue to put safety first and deliver the innovative experience our customers deserve.
We will learn from this experience and evolved that’s what we’ve always done and what we’ll continue to do – Samsung committed to quality.
Samsung’s Answer For Galaxy Note 7 Explosions. We will continue to put safety first. Complete Full Transcript, Dialogue, Remarks, Saying, Quotes, Words And Text.