Family With Infant Children Booted Off Delta Flight
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[Family With Infant Children Booted Off Delta Flight]
So their policy is that if you’re not going to abide, you’re going to have to get off the plane.
Then they can remove me off the plane.
So it’s going to be a Federal Offense – you and your wife will be in jail and your kids will be in foster care.
[Father:] Source: LYBIO.net
So my kids – wait! We are going to be in jail and my kids will be – gonna be what?
It’s a Federal offense if you don’t abide by it.
I bought that seat.
I understand —
I paid, I bought him a ticket on another flight so my son would have a seat.
And you’re saying – you’re saying you’re just going to give that away to someone else, but when I paid for that seat. That’s not right!
I understand but Mason is not here, so the seat – Mason is not here.
No, you need to do what’s right.
I bought the seat and you just leave us alone.
Sir, Mason is not here, so Mason can not – Mason is the one that owns the seat. I can’t –
I paid for the seat. I bought the seat, you can look and see –
It doesn’t matter. It’s my son.
You bought it, it’s a seat, doesn’t matter.
It’s my son.
On the way out, the flight was open, even then it was difficult to have a lap child so we decided to get him a ticket on an earlier flight so we can use his seat, and put the car seat and let the kid sleep, ’cause it’s a red-eye. He won’t sleep unless he’s in his car-seat. So otherwise he’d be sitting in my wife’s lap crawling all over the place and it’s not safe so … we decided to do it that way and have – let him use his seat and I paid for the seat, this is what’s ridiculous.
You know, we’re just here to discuss —
We’re not pulling out nobody, no physically pulling out.
I know. And I’m not either – I’m not trying to cause a problem. Just what’s what – you know –
I’m going to stand up for what’s right and I paid for the seat and —
How are we going to handle this sir?
They need to do what’s right. I bought the seat.
I understand, Federal policy sir, that the names — grievance…
That’s not true.
I read the policy.
[Father:] Source: LYBIO.net
That’s not true actually. No it’s not, people move around seats in the plane all the time.
After it’s in the air. After it’s in the air.
I’ve been – I’ve been on many flights where they said, take any seat it’s wide open.
I’m just telling you the Federal Policy that we honor on —
Then they violate Government policy on a regular basis then because I’ve been on many flights before.
If I don’t, that’s what they’re going to do?
Hi guys, I just wanted to introduce myself, I’m [Jena], I’m in charge.
[Shaking Hands] Source: LYBIO.net
I know you guys are frustrated.
Hi. I’m sorry.
Um… I already know the situation, I’ve heard your upset and I know — Other than what’s going on, is there anything else I can do, I know you guys are frustrated now, basically now, what it comes down to, it’s —-, it’s FAA, because he’s 2 and under.
I got a solution. He could sit in her lap.
And then we can take off. And the we can put him back in the car seat, if that’s what FAA rules are?
With him –
The bottom line.
With him being – no they’re not! We’re pulling them up for now. With him being 2, he can not sit in a car seat, he needs – that’s the purpose of infant non seat – he has to sit in your – in your arms the whole time. He – to anything he couldn’t even be on a seat.
He rode – he rode on a car seat the whole way out here on a Delta plane.
Then – that’s – that’s unfortunate, fortunately, I don’t know what to tell you. I’m just trying to do the best I can now, but what I’m letting you know is unfortunately he can’t be there, I wish I can help you guys, I really do.
What you’re saying makes no sense because we flew out here on a Delta plane and he sat in a car seat.
And I understand —
According to the rules we’re pulling out right now, he technically can not be in a car seat because he’s an infant.
They’re doing it right now, and they’re going to clarify before – I’m going to speak.
I’ll just stop you there. They’re doing it, they’re going to print it out on black and white so that way whether I’m wrong or they’re wrong, that doesn’t matter.
But – but the bottom line is ….
The situation is that this plane is not going to move. And you guys… and that’s fine, we can all sit here all night if that’s what you guys wanna do.
Okay. But that’s wrong. I – I
And I get that it’s wrong.
I – I paid for that seat.
I understand, the person left and now you don’t want anyone there. So you want another passenger not to sit there the whole flight. I get that.
I paid for the seat.
And I understand that, I understand that.
Okay, but – but –
But what I’m saying…
If your – if your stance is that he can not be in that seat, when the plane takes off.
———— No no, he can not be in a seat at all because he’s an infant – and I get that it was handled incorrect.
He can’t be here at all.
No, he can’t be in a seat. He can’t – he can’t occupy a seat because he’s 2 years younger, and that’s the FAA Regulations. So like I said –
[Father:] Source: LYBIO.net
No one’s ever told me. Then – then how did we get out here?
I don’t know. And that’s what I’m saying.
And also too, how did we get through security with two kids, two car seats, go all the way through your gateway and your gate. And and and then they come down and say that we have to get off this plane? And that’s – that’s the seat your talking about so…
Right, and I get that.
So you’re basically going to remove my – my kid.
I’m not going to – it’s out of my hands now. I’m – I’m just letting you know from this point on, this plane will not go anywhere until you guys choose – now you can sit here and we can all just – I’m just trying to help you. This is all I can do, it’s only in my hands now.
Trying to help – trying to help us would of been ‘not over selling the flight, and ‘not trying to force us to – to get him out of that seat, that I paid for’…
I get that.
And hold this plane up, it would of been a lot easier for you guys to say, not have that Standby coming down and we could be on our way.
I get that. I get that too, I wish – I wish —
Then didn’t that happen? Then why isn’t that happening?
I don’t know. I don’t know. But as far as I know, they can – he can no longer occupy that seat so… like I said, I’m just giving you what’s left. So it’s your choice, you can sit here for the next four hours if you want, five hours, sit here until tomorrow, but this plane will not leave. So I told you guys, I want to give you guys the courtesy introduce myself, I wanted to —
How does that – how is that giving us courtesy like?
I was just coming to say hi, and try to be – and try be a help, I apologize, shouldn’t be – I’ll let them handle it. And you guys can go from there. Ok? [Background] They’re good – thank you.
I think that they’re – is that an option? Is that an option for us at this point, just to hold the baby so we can take off, or are they saying no?
— make it an option?
Or ask – ask them?
Okay, so this is where we’re at now at this point, they’ve [asked] you to – have you guys all off the flight or we’re going to detain the whole aircraft and — [baby crying]
So we’re getting kicked off this plane.
No matter what now.
Ya, I told you that in the beginning, you had two options, and now it’s going to far.
So, what are we supposed to do, I got two infants, and my wife, we got nowhere to stay, there’s no more flights.
Sir, you should of thought of that in the beginning.
What are we supposed to do, sleep in the airport, no no no, you should of thought of that before you over sold the flight.
I paid for that seat. I paid for that seat.
So now, so, we’re getting, we’re getting kicked off the plane.
Which option did you wanna take? Did you wanna get off by on your own –
No, wait! What are we – what are we supposed to do once we’re off this plane?
That is not up to me and the rest of this – everybody wants to go home.
It should be.
It’s not. At this point, you guys are on your own.
Unfucking real, what about our bags?
We’ll have to get your bags off.
So you’re – so they’re going on the plane and get our bags off then?
Yes, they will.
What do you wanna do, what we gonna do?
Stand up and get off, or we —
Okay, here’s the thing though, there’s things in my things my kids have to have, that are in those bags.
We will get all your bags off, sir.
They said get off, wanna get off? Right?
[Background] Source: L Y B I O . N E T
Alright. Unbelievable, you guys are unbelievable, great customer service, awesome, great job.
We need – we need someone to help us with our car seats to carry them off.
[Delta Flight Attendant:] Source: LYBIO.net
How did you guys get on the aircraft?
[Father:] Source: LYBIO.net
They helped us carry them on.
Family With Infant Children Booted Off Delta Flight. We’re getting kicked off the plane. Complete Full Transcript, Dialogue, Remarks, Saying, Quotes, Words And Text.