Checkers Response Video
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[Checkers Response Video]
[Lori Malcolm, (Senior Vice President of Human Resources for Checkers):] Source: LYBIO.net
Hi, I’m Lori Malcolm, Senior Vice President of Human Resources for Checkers. I’d like to take a moment to address the video that was posted on social media yesterday, showing an employee mishandling our food. I like you; am appalled and disappointed by what I saw in that video.
This morning we spoke to the employee in the video and her mother and the employee is very sorry and embarrassed about what happened. She confirmed that she and her co-workers were playing around in the kitchen and the product was NEVER served to a guest, while the employee is very apologetic, these actions are completely unacceptable and do not reflect our values or our commitment to food quality.
The behaviors in the video do not represent the more than 18,000 hardworking team members who dedicate themselves to serving our guests in our restaurants every day. While the video posted yesterday, this event actually occurred a few weeks ago at a Checkers franchise location in a suburb of Baltimore. The franchisee launched an investigation and the employee / employees involved are no longer employed by that franchisee.
We have very strict standards, procedures and training in place regarding the preparation and handling of our food and we take pride in serving our guests, as the franchise or we at Checkers corporate office are conducting a full investigation and exploring all of our options.
We value our guests and our employees.
Thank you for your concern, your comments and your support.
Checkers Response Video. These actions are completely unacceptable and do not reflect our values or our commitment to food quality. Complete Full Transcript, Dialogue, Remarks, Saying, Quotes, Words And Text.